cbd payment processing shopifyDecember 15, 2021
In Canada, merchants that want to sell CBD must be licensed cannabis sellers, and are required to use Shopify Plus. Merchants in all other jurisdictions must continue to comply with Shopify’s Terms of Service and Acceptable Use Policy, which includes ensuring that the merchant is selling products in compliance with all applicable laws and regulations. Learn more about laws surrounding hemp and hemp-derived products that might apply to your business.
A full list of third-party providers integrated with Shopify can be found at Ways to accept payments in the United States . However, not all of these payment providers support hemp or CBD product sales.
Merchants using Shopify Plus can contact the Merchant Success team for guidance and dedicated support in completing the steps required to sell hemp or hemp-derived CBD products on Shopify.
What is the Attestation for the sale of Hemp and Hemp-Derived Products, and why do I need to complete it?
You can only send notifications related to CBD products and shops by email. SMS messages aren’t supported. For information about customer notifications, refer to Set up your customer’s notification options at checkout.
Third-party payment providers will have their own policies regarding what products they can support, so you should contact the service you’re interested in using to confirm that they’re able to support your products.
No. Stores that sell hemp or CBD products can’t use Shopify Payments to process payments. If you currently use Shopify Payments, then you have a few options:
The Attestation for the Sale of Hemp and Hemp-Derived Products is specific to US-based merchants selling hemp and/or hemp-derived products.
Yes. Shopify partners, such as Shopify experts, apps, and online sales channels, are able to work with you at their own discretion. You should confirm this with the partner directly before using their services to confirm they’re able to support your products.
After you’ve determined where you can sell your products, you can ensure that only customers from certain states can receive your products by editing your shipping zones.
Yes. You can use Shopify Shipping to send hemp and/or hemp-derived CBD products to your customers, provided that the applicable carrier allows it. Ensure that you confirm the goods you’re sending are allowed to be shipped under the applicable carrier’s policies, and that the goods are permitted to be shipped to your customer’s jurisdiction.
I use Shopify Payments for my non-CBD store, can I include a link on this site to my separate CBD store?
No. Shopify Payments is not available for hemp or CBD products at this time. However, Shopify has partnered with several integrated third-party payment gateways that do support the sale of hemp and/or hemp-derived CBD products. You can see this list here.
Shopify has partnered with integrated third-party payment gateways that currently support the sale of certain hemp and/or hemp-derived CBD products. You can review the application process and apply to any of these providers with the following dedicated links:
Additionally, it is important that you know your responsibilities. Like all Shopify merchants, it’s your responsibility to follow federal, state, and local laws and the respective policies of Shopify, our app and partner ecosystem, and any third-party providers. If you have additional questions, then contact the third-party providers directly, or consult with an attorney.
To sell hemp and hemp-derived products that contain CBD, you need to review and submit the Attestation for the Sale of Hemp and Hemp-Derived Products.
Merchants are not limited to the recommended list of payment providers included above. Merchants are able to use any integrated third-party payment provider that fulfills the following requirements:
Before selling hemp or hemp-derived products on Shopify, review and monitor federal, state, and local laws. You should also monitor updates from the Food and Drug Administration (FDA).
Shipping services will have their own policies regarding hemp and/or hemp-derived CBD products, so you should contact the carrier you want to use and confirm that they’re able to deliver your products.
This list may not be exhaustive, and may change over time.
Hemp-derived CBD transactions are vetted more carefully by third-party payment gateways than other transactions, so the application and approval process might be more involved than usual. Third-party payment gateways take into account many factors in approving payments and rates for shops selling CBD products, including product type, whether the business was recently created, transaction history, volume, product mix, and others. Approvals are at the discretion of each third-party payment gateway, and Shopify can’t guarantee the approval of your shop.
Shopify Payments is not available to hemp or CBD merchants at this time.
If you haven’t created a Shopify store yet, then go to www.shopify.com/sell/cbd to sign up for a trial store.
Not only is CBD a growing market, but it is currently a popular marketplace today. Worth more than the Vitamin D and C markets combined, there are 1.3 million regular users of CBD in the UK. On a whole, 6 million used CBD on a temporary or one-time basis last year. With an approximated 1000 new users of CBD every month, it is easy to understand the rapid growth of the industry. In the states, 850 brands of CBD products saturate the market with more emerging each day.
Ranked the #2 shopping platform, replacing eBay and falling just short of Amazon’s ranking; Shopify follows an industry trend that is set to be worth $20bn USD by 2024. Since opening up the platform to Canadian merchants, 100 CBD and/or hemp orders were placed per minute within the last year.
The CBD market is growing rapidly – particularly across the western world. When looking at the US and the UK, the demand for CBD, particularly across the female demographic, has risen to more than half of the population.
Britain itself stands to be the largest producer of legal cannabis worldwide with almost 50% of the world’s legal output being produced within the UK. However, it is important to note that most of this output goes into the production of the NHS Sativex drug for MS.
Though the sale of CBD products is only available to US and Canadian merchants, 24% of Shopify’s customers are international; arguing for the increase of these parameters and import sales from the #2 sales platform in the coming months.
In using Shopify, CBD and hemp merchants will have access to shipping providers, payment processors such as Total Processing, and custom site design tools.
Similar to the UK, which has strictly regulated CBD since 2001, unchanging the legislature that was written long before products came to market; the US has implemented more recent and strict laws. The harvest of ‘hemp’ must not contain more than 0.3% THC; as per the terms of the bill.
Since passing the farm bill in the United States in late 2018, which allowed for the farming and cultivation of hemp and cannabis, merchants from 40 US States can now sell hemp and CBD derived products via the platform – on the condition that they have FDA approval.
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Furthermore, 40% of Americans are interested in trying CBD and the demand for employees within the CBD oil sector specifically, has risen by 76% in one year.
Last month, e-commerce platform Shopify launched several tools for CBD and hemp merchants; previously only available to Canadian merchants within the last year.
Total Processing is a long-established provider in CBD Payment Gateways, processing solutions and merchant services to CBD businesses worldwide. Integrating to Shopify on behalf of merchants, the process could not be easier. With a network of 300 acquirers across the globe, our team of sales experts and developers will strive to ensure that merchants will never get shut down.