cci call centre durban cbd

December 15, 2021 By admin Off


Having grown from fifty to over 3,000 seats, the company has over 3,000 permanent employees, based at two fully functional sites with the capacity to grow to 5,000 seats.

CCI is one of Africa’s largest provider of customer management services to the international market.

This is achieved through a strict focus on client KPI management, quality assurance, and operational excellence. They have in house departments focused on recruiting, training, coaching, QA, reporting, IT, finance, client relationship management, project management, sales fulfilment, and operations management.

Our wholly owned subsidiary and subcontractors allow us to provide superior service across Africa. We are the stand out leader in servicing UK and Australian consumers from African delivery centres. Each of these delivery centres has extensive experience and a track record of delivering a complex mix of campaigns. Operating at scale, with experienced agents and management as well as experienced and proven support structures that enable the smooth delivery of services across multiple functions.

CCI SA offers bespoke solutions to the domestic industries in South Africa. With 1,000+ seats, it specialises in the operation of outbound, inbound, and web chat multi-channel contact centres. Some of South Africa’s leading brands, primarily in the mobile, technology, telecommunications and financial industry sectors, are supported by CCI SA.

CCI South Africa is managed and run by a successful and experienced operational management team with over 80 years of collective experience in the operation and running of contact centres. Management comprises a mix of South African and international executives.

CCI SA’s diverse staffing talent, in conjunction with industry leading systems, methodologies, and processes enables them to provide top value for their clients. CCI SA’s track record with their client base is testament to the high levels of service, professionalism and efficiency that they attain for their clients.

Permanent telecommunications jobs in durban aug 28, 2021 3037 visits industry: telecommunications city: durban job type: permanent we are seeking for a professional inspired candidates to join our.

Insphired Recruitment Solutions – Umhlanga, Durban.

Public Ads – Durban, Kwazulu Natal.

Head of customer operations.

Press tab to move to skip to content link to provide professional and efficient call services in order to optimise client experience for nedbank clients and ensure continued relationships are.

Ezulwini Services – Durban, Kwazulu Natal.

Experience / Education: A minimum of 3 years experience in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills.

Ezulwini Life – Durban, Kwazulu Natal.

Ezulwini Services – Durban, Kwazulu Natal.

Posted 04 dec 2021 by insphired recruitment solutions you will be performing mainly auditing duties but at times will be performing other duties such as accounting, consulting and tax. Auditing.

Durban, Kwazulu Natal.

Audit manager.

Description We are recruiting for a new campaign. No experience needed. Full training provided . Basic paid according to level of experience (if any). If you have no experience we will train you to.

Vortic – Umhlanga, Durban.

Jobs opening are now available in the contact centre industry as such we are looking for honest yet hardworking individuals to work in call centre for different companies in gauteng, no experience .

We are looking people to work in call centre , are you looking for call centre job with no skills dont worry our ever growing company is looking for 50 people to be trained for call centre . For you.

Ezulwini Life – Durban, Kwazulu Natal.

sales consultant.

Description Career Box is recruiting Call Centre Agents across various skill sets to provide an exceptional experience for our clients What s in it for you. – Competitive basic salary – Amazing.

Career Box is recruiting Call Centre Agents across various skill sets to provide an exceptional experience for our clientsWhats in it for you. – Competitive basic salary- Amazing.

Direct Call Solutions – Chatsworth, Durban.

Position call centre personnel needed- no experience requiredwe are now looking for passionate, contact centre focused individuals for our offices in the kwazulu natal region.This is a fantastic.

We are looking for people who are hardworking and self-motivated to work in call centre for different companies. Do not sit at home and do nothing !!Come and join our fast paced Call centre .

Nedbank – Durban, Kwazulu Natal.

On Thursday police visited the premises in the Durban CBD and found that it was operating in contravention of disaster management regulations in that the business was not an essential service.

“It was established that the call centre was conducting debt collecting for reputable clothing chain stores. Observation of the premises revealed that the staff operated in open cubicles without the relevant PPE (personal protective equipment),” said police spokesperson Brig Vish Naidoo.

According to the 123 staff found on site, they were threatened that they would be fired if they did not come to work.

A Durban call centre for a major clothing retailer has been busted for working illegally during the Covid-19 lockdown.

Two managers were arrested.

This comes a week after another Durban call centre, CCI, was also found to be operating illegally during the lockdown. Its CEO, Mark Deva Chana, was released on R5,000 bail in the Verulam magistrate’s court on Tuesday.